Hotel Work

General operations work
Handle a wide range of work including guest interaction (front desk tasks such as reservations, telephone response, check-in/check-out, and concierge service; food and beverage service tasks, such as restaurant reception, taking customer orders, and arranging banquet halls), customer management, revenue management and other clerical work, and management and maintenance of buildings, guest rooms, and facilities.

*Initial assignment will be to hotels in Japan, with the possibility of posting to headquarters (Sales or Management Department, etc.) in the future.

• ・Five-day workweek system (Fiscal 2018 non-working days: 124 days; 118-124 days/year; 8-12 days/month)
• ・Paid annual leave (10 days in first year)
• ・Long-term extended leave
  　Summer: Up to 10 days (4 public holidays + 6 paid leave days)
  　Winter: Up to 6 days (3 public holidays + 3 paid leave days)
• ・Special leave
  　Marriage: Up to 12 days (7 special leave days + 5 paid leave days)
  　Birth by spouse: Up to 7 days (2 special leave days + 5 paid leave days)
  　Long-term service: Up to 5 days (3 special leave days + 2 paid leave days)
  　Birthday: 1 day during month of birth
  　New posting leave: 3 days as a rule
  　Nursing care leave: Per statutory mandate
  　Other
• ・Nursing care leave system (demonstrated): Per statutory mandate
• ・Maternity leave (demonstrated): Per statutory mandate
• ・Childcare leave (demonstrated): Up to 3 years
• Shifts can be adjusted upon request when taking leaves.

(Varies by Group company)

Commuting allowance (with monthly upper limit), overtime allowance, late night work allowance, lodging work allowance, night duty allowance, sales allowance, year-end work allowance, administrative post allowance, management post allowance, monthly budget achievement allowance (incentive system)

(Varies by Group company)

• ・One-way air fare to Japan is covered by the company when joining the company
• ・Support for expenses related to international relocation (within the company regulations)
• ・Provision of funds for assigned transfer arrangements after arrival in Japan (¥100,000)

(Varies by Group company)

• ・Graduated or expected to graduate from university or graduate school
• ・Japanese language ability Level N2 or higher (Application is possible with Japanese ability equivalent to N2 level, even if N2 qualification is not held)

• ・Full social insurance
• ・Lending of uniforms
• ・Health checkup (1 time/year)
• ・Congratulatory and condolence pay
  - Marriage gift money: ¥10,000-¥50,000
  - Childbirth gift money: ¥30,000-¥100,000
  - School entrance/graduation gift money: ¥10,000-¥20,000, etc.
• ・Various forms of assistance for transferees (within Japan) (transfer travel expenses, fund for transfer arrangements (¥100,000), shipping expenses for belongings, etc.; up to ¥35,000 rent support for company housing, etc.)
• ・Childcare leave (up to 3 years)
• ・Reduced working hours system for childcare (until the end of third grade in elementary school)
• ・Support system for acquisition of qualifications (support for certification fees, congratulatory money for passing: ¥10,000-¥40,000)
• ・Support for learning Japanese (acquiring Level N1 on JLPT)
• ・Employee discount system: 10% off of best rate
• ・Membership with Benefit Station, a benefits and welfare service provider

(While not officially recognized organizations of the company, employee sports clubs and other forms of interaction are available.)

(Varies by Group company)

To meet the needs of diverse guests, the MYSTAYS HOTEL Group is expanding hotels throughout Japan, including lodging-focused hotels that cater to business use, as well as full-service hotels and resort hotels. Recently, we have begun part-time job hiring for foreign nationals who come to Japan on working holidays.

• ・More than experience, bring your smile!
  Of MYSTAYS' front desk staff, 80% are new to the hotel industry. With thorough know-how of training inexperienced staff and follow-up by Japanese and foreign senior colleagues, even those without experience can play an active role.
• ・Put your language abilities to work!
  The rapid increase in guests from Asia, Europe, the Americas, and elsewhere offers a chance to use your native tongue or learned languages.
• ・Learn Japanese hospitality!
  Learn Japanese hospitality and the Japanese language through guest interaction work. Rest assured that senior colleagues will provide you with support.

• ・Only persons who have acquired Japan's qualification for "Special Activities (Working Holiday)."
• ・JLPT Level N2 or higher (Application is possible with Japanese ability equivalent to N2 level, even if N2 qualification is not held)